Privacy Policy

Last Updated: Oct 1st 2024

At Rapid Dev Group ("we," "us," or "our"), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our web development and hosting services ("Services").

1. Collection of Personal Information

We collect personal information that you voluntarily provide to us, including:

1. Name
2. Email Address
3. Billing Information

We gather this information through:

1. Website forms when you request our Services or contact us.
2. In-person meetings.

2. Use of Personal Information

We use your personal information solely to:

1. Provide, maintain, and improve our Services.
2. Process transactions and manage billing.
3. Communicate with you regarding your requests, inquiries, or support needs.

3. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers to facilitate our Services:

1. Postmark: For sending transactional emails.
2. Stripe: For processing payments.

These third parties are contractually obligated to protect your information in accordance with this Privacy Policy and applicable laws.

4. International Data Transfer

We do not transfer your personal information outside of Canada. All data processing and storage occur within Canadian jurisdictions.

5. Cookies and Tracking Technologies

We use only functional cookies that are essential for the operation of our website. These cookies enable core functionalities such as security, network management, and accessibility. They do not collect personal information and cannot be disabled.

6. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

1. Secure servers and firewalls.
2. Encryption of sensitive data.
3. Regular security assessments and updates.

7. Data Retention

We retain your personal information for as long as you are an active customer. Once you discontinue using our Services, we will securely dispose of your information in compliance with applicable laws and regulations.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will promptly delete it.

9. Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact our Privacy Officer using the contact details provided below.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services after any modifications indicates your acceptance of the updated Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer:

Rapid Dev Group

Attn: Marc Godard, Privacy Officer

[email protected]

(519) 872-1734